The Frost Funeral Home is honored to be a member of the International Order or the Golden Rule therefore all of our staff is committed to the motto "Service measured not by gold, but by the Golden Rule."
Why Choose A Golden Rule Funeral Home?
A Sense of Purpose
By the 1920's funeral
homes were no longer located at the back of furniture stores and livery stables.
They had established themselves as viable members of the business community.
Yet, the public had no method for determining a firm's reliability or quality of
service.
So, in 1928 a group of funeral directors, concerned with
identifying and honoring outstanding funeral firms throughout North America and
beyond, formed The International Order of the Golden Rule. This group, commonly
known as OGR, embarked on a mission to seek out, by means of a carefully devised
screening process, dependable, ethical funeral homes in every community and to
establish a quality identity for those firms in the minds of families they
served.
A Standard of Quality
Today, members
span the globe but adhere to one basic set of principles that guide their
practices and conduct.
Not just any funeral home can be a member of the
Order of the Golden Rule. OGR is highly selective, accepting only those funeral
homes demonstrating their commitment to funeral service through dedication to
their community's needs and is family owned.
First, a
funeral home must show that its business practices and professional ethics are
sound. It must offer fair and reasonable prices for dignified, caring service.
Facilities, equipment, and business practices must be inspected and reviewed.
Area community members provide opinions about the firm and its service. Each
member firm must be worthy of your trust.
Finally, the firm must receive
favorable recommendations from other area Gold Rule funeral homes to help ensure
each and every Golden Rule member believes in and provides the high standards to
which it subscribes. The process is lengthy but assures OGR and the public that
members are professionals with the highest standards of conduct. Once a funeral
home becomes a member, it must continue to provide quality service to retain its
membership. Continual monitoring of families' evaluations and satisfaction
assures these standards are met.
A World of Support
What you can expect from a Golden Rule funeral home is help before, during, and after a time of need. Families often find a Gold Rule funeral home does more than expected. You can count on a Golden Rule funeral home to provide the following: